I have tried to get into Live Chat with Explorer, Chrome, and Pidgin and read each entry in the Forum. Nothing I do works. Does anyone have a document detailing what needs to be done? If nobody does, I will do a followup e-mail with specific symptoms.

PS - I'm running the latest of everything on Windows 7.

I had problems with the java chat application too so now use xchat (free trial at xchat.org then a token one-off payment around £15).
Others use similar IRC clients, such as icechat or chatzilla. The latter is a firefox add-in.
You'll need the following that I copied from the chat link page:

SERVER: irc.othernet.org
CHANNEL: #BrooksPriceAction

Some clients seem to use the terminology a bit differently but once you get it to work you can setup an automatic login for future sessions.

Got it working with Pidgin (free). It seems that:

1) I missed an error message which was ambiguous
2) It took about 2 minutes to load which I suspect is because of the IDENT port 113 warning when trying to launch from a browser.

Note for anyone else trying to use PIDGIN (and maybe any IRC product). You only need the server and channel (above). No password and the id can be anything, not necessarily your Brooks Id.

Thanks

Geoff

my macbook worked first time ... no problem

still can't get win7 to work .... haven't tried above yet

I was never able to get in from this web site and had to use Pidgin but even that doesn't work all the time for me. Some days I start it and it connects to Othernet right away but often it cannot connect and times out. Very odd.

i've been using vIRC to chat, since 2010. And rarely unable to get in.